Top Tips: How to make tablets work for your business
From mobile payments to wireless presentations, PC World Business's Phil Birbeck explains how to get the most out of your tablet device.
1. Keep track of your customers while on the move
Tablets can help you to track customer behaviour, manage sales teams and deliver a better service while on the move. In terms of the apps you'll need to do this, Salesforce.com is the world’s most popular CRM service, but Microsoft’s latest release, Dynamics CRM 2011, is a pretty stiff competitor. You shouldn't discount NetSuite either. It includes social media CRM capabilities through a partnership with Yammer, as it allows employees to collaborate and easily share important data.
2. Make payment mobile
The newest innovation in mobile payment is technology that accepts credit card payments via a tablet or smartphone. For small retailers, this is a cheaper alternative to expensive chip and pin payment systems. Via an app and plug-in reader, both GoPayment and Square let retailers read credit cards, take payments, text or email receipts to customers and catalogue sales.
For eight more tips, including 'organise your finance on the move', click here. (Management Today, Ten Top Tips: How to make tablets work for your business)
|
