Real Time Reception

"We all dream of having a receptionist"

Real Time Reception began from personal experience. Having worked for many years in an appointment led industry I really appreciated the usefulness of someone to answer the phone and crucially book my appointments. Real time reception allows small businesses to acces that service by sharing the services of a receptionist.

Calls are diverted to a unique number and answered by a receptionist, who can take messages but also book the appointments. We are more than a messaging service.

RTR works by:

• Diverting your calls from your normal phone.
• Making appointments in the on-line diary.
• Receptionists deal with only a limited number of subscribers, building up a relationship between business and receptionist.

The benefits are clear:

• An affordable reception service.
• Your calls answered in person during office hours.
• Your calls answered and appointments made from 9.00 until 5.00.
• Your calls answered even if you are not there - if you are sick, on holiday or attending a conference.
• Uniterrupted time with your clients.
• Freedom from employment issues – holiday pay, maternityleave, sickness. info@realtimereception.com

Jennifer Spencer

Jennifer worked for many years as a health professional, both in the NHS and in private practice. She has experience of the way health practices deal with clients and book appointments.

When going into practice alone 2 years ago the need for a telephone answering service was obvious but without the booking facility it would not save much tme. Thus RTR was formed.